Privacy Policy
Last updated: 9 October 2026
Finnest Overseas ("Finnest", "we", "us", "our"), located at St Antony's Building, Kappalandimukku, Polayathodu, Kollam, Kerala 691021, India, respects your privacy. This policy explains what personal information we collect through finnest.in (the "Website"), how we use it, and the choices you have. It is written in line with the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023 of India.
1. Information we collect
- Information you give us: your name, phone number, email address, city, destination country, course or visa type, and the details of your enquiry when you fill in a form, message us on WhatsApp, call or email us.
- Documents you share with us: if you become a client, we may receive financial and identity documents such as bank statements, sponsor details, loan or balance confirmation papers, passport or admission letters, so that we can guide you.
- Technical information: IP address, browser type, device, pages visited and time on site, collected through cookies and similar tools.
We do not ask for passwords, card PINs or OTPs. Please never share these with us.
2. How we use your information
- To respond to your enquiries and provide the guidance or services you request.
- To prepare, review and organise financial documentation for study, dependent and visit visa applications.
- To coordinate, with your consent, with banks, lenders and other partners.
- To send service updates and, where you agree, information about our services.
- To improve our Website, prevent fraud and meet legal obligations.
3. Legal basis and consent
We process your personal data based on your consent, which you give when you submit a form or contact us, and where needed to provide a service you asked for or to comply with the law. You may withdraw consent at any time (see section 8).
4. Sharing your information
We do not sell your personal data. We may share it only with:
- Banks, financial institutions and other partners, when you ask us to assist with a loan, balance confirmation or similar service.
- Service providers who help us run the Website and our business (hosting, email, communication and analytics tools), under confidentiality obligations.
- Authorities, where required by law or to protect our legal rights.
5. Cookies
The Website uses cookies to make pages work, remember preferences and understand how visitors use the site. You can block or delete cookies in your browser settings, though some features may not work properly.
6. Data retention
We keep your information only as long as needed for the purposes above or as required by law. After that, we delete or anonymise it. [Add your retention period, for example: enquiry data is kept for 24 months; client files for 5 years.]
7. Security
We use reasonable technical and organisational safeguards to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Your rights
Subject to applicable law, you may ask us to:
- give you a summary of the personal data we hold about you;
- correct or update inaccurate data;
- erase your data;
- withdraw your consent or stop marketing messages; and
- raise a grievance about how we handle your data.
To do so, email support@finnest.in. We will respond within a reasonable time.
9. Children
Our services are meant for adults and for parents or guardians acting for students. If a student is under 18, a parent or guardian must provide consent and submit the information.
10. Third-party links
The Website may link to third-party sites (such as WhatsApp or social media). We are not responsible for their privacy practices.
11. Changes to this policy
We may update this policy from time to time. The "Last updated" date above shows the latest version.
12. Contact us
Finnest Overseas
St Antony's Building, Kappalandimukku, Polayathodu, Kollam, Kerala 691021
Phone: +91 9567068011
Email: support@finnest.in